The resposibilty lies solidly on the shoulders of the Vice Chancellor as this admissions exercise is a major milestone in higher education autonomy. The Deputy Vice Chancellor in charge of Academic Affairs comes in as a close second, and the Registrar, the third in line, for the administrative execution, or in this case mis-execution.
How does an Apex university mix-up the figures 3,599 and 8,173 ? Close supervision and stringent SOP were obviously not instituted. Discovery of the error only some 24 hours later is nothing short of incompetence! Did none of the afore-mentioned executives bother to check the uploaded list? Obviously not.In ISO terms this is a major non-compliance or NC of the biggest kind. I wonder if this resonates with the Malaysian Qualifications Agency (MQA)?
Of course it is human error! Its not an act of God, turbulence or a Tsunami!! It is plain old sloppy work which is becoming the norm...And what of the 4574 students and concerned parents?
Hey Malaysia, wake up lah! Get with the program man!